Hair Loss

Explore our clinically-proven prescription and over-the-counter options.

Take our hair loss quiz
Get a recommendation tailored for your needs

Treatments

Sexual Health

Take control of your sexual health with an expert-recommended treatment plan.

Take our sexual health quiz
Get a recommendation tailored for your needs

Treatments

Orders & Shipping

What do I do if my Keeps order is missing or damaged?

Our replacement policy requires 10 business days to have passed between the date your treatment was shipped before we can send you a replacement... Read more

What is the Keeps Refund & Return Policy?

All purchases of Keeps treatments are final because treatments dispensed for you cannot be used for another patient... Read more

Can I update the address on an order that has already shipped?

No, we can’t update your address for an order that has already been processed and shipped... Read more

When will I receive my first order of treatment?

From start to finish, you should have your first order of treatment on your doorstep in under two weeks... Read more

Do you ship outside the United States?

Unfortunately, we do not ship internationally.... Read more

Still have questions?

Our Support Team hours are: Monday - Sunday
Email
8am-8pm EST

Monday - Sunday
Phone support
8am-8pm EST
Please call us at (551) 290-3248, or email us at help@keeps.com.